Anthony Mersino talks to Craig about “soft skills”. They talk about feelings (no…no crying), empathy, interacting with strangers and new people. You know, things Craig has no ability to talk about. They also discuss how to become more self-aware, understanding self-confidence and being more authentic.

Be sure to attend the PMI-Rochester Professional Development Day on May 24th and if you can’t attend but want to learn more about Anthony, visit his company’s website at http://www.projectadvisorsgroup.com

Shari Frisinger joins Craig to discuss Emotional Intelligence. Craig has been accused of being emotional. Some have accused him of being intelligent. But has he ever used the two in a combination not unlike a peanut butter cup? Find out all of Craig's emotional shortcomings as Shari enlightens him to not only EI but how it can apply in aviation as well.

Find out more about Shari and her company CornerStone Stratagies at http://www.cornerstonestrategiesllc.com/